Shipping Policy

At Astor Golf Cars LLC, we aim to provide reliable and timely delivery for all orders. This Shipping Policy outlines the terms, timelines, and conditions for shipping products purchased through our website astorgolfcars.com.

Shipping Methods and Rates

We offer various shipping options to meet your needs:

  • Standard Shipping: Estimated delivery time is 5–10 business days.
  • Expedited Shipping: Estimated delivery time is 2–3 business days
  • Local Pickup: Available for customers near 24809 FL-40, Astor, FL 32102, United States.

Shipping costs are calculated based on the size, weight, and destination of the order. The total shipping charges will be displayed at checkout.

Processing Times

Orders are typically processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Times

Delivery times vary depending on your location and selected shipping method. While we strive to meet delivery estimates, delays may occur due to factors beyond our control, such as weather, customs clearance, or carrier issues.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your shipment.

Shipping Destinations

We currently ship to the United States. For international shipping inquiries, please contact us at support@astorgolfcarsllc.com.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or regulatory requirements. If your order includes restricted items, we will contact you to discuss alternative solutions.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue and, if applicable, arrange for a replacement or refund.

Changes to Shipping Details

If you need to update your shipping address after placing an order, contact us immediately at support@astorgolfcarsllc.com or +1 (323) 863-5891. Changes may not be possible once the order has been processed or shipped.

Local Pickup Policy

For customers opting for local pickup:

  • You will be notified via email or phone when your order is ready for pickup.
  • Bring a valid ID and your order confirmation when picking up.

Contact Us

For any questions or concerns regarding shipping, please contact us:

Astor Golf Cars LLC
Email: support@astorgolfcarsllc.com
Phone: +1 (323) 863-5891
Address: 24809 FL-40, Astor, FL 32102, United States